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The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi Rav Why are overtime earnings not showing up in an employee's Year to Date Summary in the app or web?
Hi there, I have submission problem after updated to STP Phase 2. When our clients on Phase 1 level, send pay runs to Reckon GovConnect, pay run can be lodged to ato. However, after we switched to Phase 2, STP submissions had error. Please see the error below. I confirmed we already update SBR software ID by Access…
Hi, as I'm not yet totally compliant Phase 2 STP, I'm on the STP Payroll via the iPad app and also watching the Reckon "Get ready for STP Phase Checklist" video. In "Prepare Allowances", there's a whole bunch of allowances (e.g. Laundry, Meal, Transport etc) that are totally irrelevant to me, yet have a Status marked…
Hi I have just rolled over to the new STP Phase 2 reporting and I have noticed that the payroll summary report no longer fits on one page when printing even if you print it landscape some of the information is missing. Is there a fix for this Kind Regards Jo
I have upgraded to Reckon Payroll from Reckon One. One of our employees works for us casually from time to time. He is classed as terminated now in Payroll and I cannot edit the termination date to show he is doing work with us again. I can only change his start date, but it won't let me do that as it's after the…
Hello, I have watched all the Webinars and some discussions for switching to Reckon Payroll From PAYROLL PREMIER. I have had the migration done yesterday, and I understand all I need to do for STP 2. But, for Payroll Premier users that have never used Reckon One, is there a guide that shows the actual payroll processing…
Hi I have recently upgraded to STP2 and had issues with the ATO interface. I have now found that the updates did occur and have duplicate entries in the STP interface in both Reckon and on the ATO website. I have connected with the ATO and they have advised to do an updated event to fix the problem. Can you please confirm…
This discussion was created from comments split from: Reckon Payroll upgrade for Reckon One - Frequently Asked Questions (FAQ) 🙋‍♂️.
When I submit payroll FY 2022-23 Report, the status shows error. How can I adjust the problem now?
Hi I am receiving an error message when I try to update to STP 2 which states: There is an issue with your account! Accessing a book in Reckon Payroll requires an associated Reckon GovConnect entity. Either the current book does not have an associated Reckon GovConnect entity, or you do not have permission to access it.…
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