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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Does anyone konw how to setup Salary Sacrifice - Other Employee Benefits (Novated Lease) in Reckon Payroll?
Hi, I have just run my first pay run in the upgraded Reckon Premier web version. The payslips show correct YTD balances for Gross and Deductions however, under the 'Employees' tab in 'Year-to-date-summary' some amounts are incorrect. Tax and Super are fine, but Total gross pay and Total deductions are not: 'Total gross…
I have created my first pay run under STP2. When I select Mark As Paid I get an error message saying "The Journal does not balance" then showing 2 amounts and the difference between the two. Where do these two amounts come from and how do I fix this as I have pay run this Friday. Thanks
We recently migrated from Payroll Premier Desktop to Reckon Payroll. We find that terminated employees won't have migrated. It requested us to submit an EOFY Finalisation in Desktop Payroll Premier for employees terminated this financial year. However, when we run the EOFY finalisation in Payroll Premier, the report will…
Hi, Have migrated from Payroll Premier to Reckon Payroll today - I am currently reviewing each employee and in the "Other" field it is requesting I "Enter employee's superannuation details" Our junior employees do not get paid super as they work under 30 hours - Can someone please advise the workaround for this. Thanks
Hi there, I have a client that has upgraded to STP2 using the App and l have just gone in to check everything and it appears the super was still being paid at 10.5% rather than 11% from July 1. I ran a payroll and tried to adjust the amount using the fixed amount option but when l checked the YTD figures the extra amount…
On 31st August I was booked in for an appointment to install the migration. I was contacted by the Reckon Technical Support representative, he was very helpful, but after trying to install the conversion the same issues came up three times, not allowing us to perform the conversion. Has anybody else had these problems? Jan
This discussion was created from comments split from: Reckon Payroll upgrade for Reckon One - Frequently Asked Questions (FAQ) 🙋‍♂️.
Hi, I've just upgraded Reckon One Payroll to STP2. I'm processing my first pay run since the upgrade. When I click on the "submit to ATO" button I get an error message "Object reference not set to an instance of an object". I'm not sure what this means or what I need to check. Any suggestions would be welcomed. Thanks
I am upgrading to the new system Wednesday 7th September. However, I have had to report a backpay through Reckon Gov Connect and it won't accept as it says my software ID is invalid. Besides the backpay, I will have a payrun to do on Wednesday prior to the upgrade. How do I report these? Thank
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