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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
My app is still calculating the rate at 10% - my understanding is that the rate has increased to 10.5%. I have changed the rate to 10.5% in the super guarantee section
The last 6 pays entered were paid from a new Partnership Account which has a different ABN. How do I delete these pays? I need to open a new Payroll Account for the new Partnership to enter these 6 pays. When I try to create a new account I get the message "Couldn't create Account..this could be a temporary issue"
I need to start entering in the pays for the new financial year 2022/23, is there anything I need to do for the new financial year? I noticed the new pay runs just get added on to the existing pay runs from the previous financial year
Message is: Couldn't create account This could be a temporary issue, please try again.
Hi Can someone assist me? I accidentally pressed the declaration button more than once when sending last weeks payroll summary to ATO via the payroll app. So now I have 3 entries in the ATO online stp records . Is there a fix for this? Many Thanka
This discussion was created from comments split from: Reckon Payroll App Update v4.0.2 📲⬆ (RESC, Custom super items, Pay Setup & more!).
IMPORTANT UPDATE: STP Phase 2 for Reckon software We contacted you last year to advise that Reckon had secured a 12-month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January 2023. This deferral has now been extended by the ATO for a further 6 months. This extension will allow us to…
Hi I use Reckon payroll app via androi. I resubmit the payrun by mistake . Now when click the payruns, it show 1 payrun, but when click STP it show 2 same payrun. Do I need to delete one payrun , and how ? I check "Employee YTD summary" , it's correct (not include the amount that I resubmit). Thank you
can you advise, the Payroll Summary Report is correct, but when doing STP Finalisation the income is reported as 1/2 of the actual amount in the summary. How do we correct the submission to the ATO so we can finalise.
Please help! I have an extra pay event logged with the ato that I need to delete but there is only one pay run (the correct one) in my “pay runs”? I can see the incorrect one in my STP submission ( it was the first pay run of the financial year so I can’t remember what happened but it looks like I may have updated the…
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Manage wages, leave, super and Single Touch Payroll for your employees!