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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Hi, I'm completing the STP2 checklist, and I've got one employee who is listed as a Foreign Resident as there were not enough details supplied. I have tried deleting in Reckon One under Contacts but it still wont let me. In the Payroll section, when I click on the Employees link the page just sits trying to load, so I…
Thank you for solving my previous issue with adding email and contact details however I now appear to have another issue. The year to date totals have all been bought across from STP1 but the gross earnings under each employee record are missing the overtime amounts. The YTD payroll summary report is correct and includes…
This discussion was created from comments split from: Upgrading to Reckon payroll - company setup.
I have just started this migration and filled in the required information with ABN and branch number etc - the second page asks me to tick the box if "Registered employer of working holiday makers". I'm not one so I haven't ticked the box. When I click on "Complete company setup", nothing happens. Do I have to tick the box…
This discussion was created from comments split from: Update to STP 2 Employee problem.
Hello, due to a loss in my 22/23 company, my accountant wants me to amend a previously lodged 22/23 Payrun to show zero Directors Fee (salary) and just show the superannuation paid. When I try this all seems fine except the only option for superannuation appears to be “salary sacrifice”. With zero wage and only super, the…
I am having issues with just one employee. He was missing an email and phone contact however the system will not let me update. I keep getting the message: “Error when trying to update employee details ErrorCode occurred while creating employee from the payrun.” I have tried adding details via both using the complete…
Dear Rav/ other members, I have written with problems before. I am an Eye Doc with 2 secretaries/ assistants. EOFY numbers for my secretaries 2022/2023 perfect. For myself, my accountant wants me to document my wage monthly and has given me a formula to show what I earned, what tax I paid each month. With my EOFY summary…
Our accountant encountered a discrepancy with our actual Reckon EOFY Gross Totals. Ive triple checked and can confirm that each payrun for the whole year is correct, but for some reason the EOFY report shows some end of year incorrect Gross amounts and on those, some overtime values when there should not be any overtime.…
I have 7 employees, 6 have updated fine. One employee continues to come up with an error when I try to enter a number in the "Standard hours worked per week" field ? Help
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