You'll find news, announcements and conversations about Reckon Payroll here!
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Hi everyone, We wanted to give you an early heads up that Ozedi Direct will no longer be an option for SuperStream services in Reckon One from 28 April 2025. To ensure uninterrupted processing of your super payments, we highly recommend you make the switch to Beam, which is seamlessly integrated with Reckon One and allows…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I have just upgraded to Reckon payroll App 4.0.2 and when I submitted my weekly payrun, it sent the payrun to ATO but the status did not change to "Done" and allows me to continue to declaration again. I then did the declaration again and it sent to ATO again but status still not changed to done, but now its been sent…
The totals in the pay run do not match with the pay run summary. Not sure what I am doing incorrectly.
I am having problems today. Just completed putting/editing the pay information in (5 staff) but now when I try to mark as paid it says " Failed to mark pay run as paid please try again " but trying again and again doesn't work HELP! This is the same issue as last week. So I followed the advice to do the pays in the order…
I have just noticed the app version on my phone is 5.0.12 but in another discussion it says the current version is 4.0.2. I'm getting even more confused. is this an issue?
This discussion was created from comments split from: Something went wrong error.
16 th December and It’s not working very frustration
Reckon Payroll App - Premium plan features Hi everyone! If you are a Reckon Payroll App customer you have access to full features and functionality in the software. Check out details of the some of the features you're able to utilise as a Premium plan subscriber below! Web access 💻 Premium plan customers can fully access…
Hi, We are new to STP and the reckon Payroll app. We have not been setup with STP before and need to do this. Our Accountant has told us that the Reckon Payroll App is the best way for our business to do STP, however I cannot log in. We are current Reckon One users. I am using my standard Reckon log in to log into the…
I am trying to do a pay run since this morning on my iPad. Login: ok; Select a member: ok When I try to edit the member, the screen goes white, the circle of dots starts revolving; the screen has frozen. I have to close the program. Can you help?
Hi, I have a problem to create a pay run. I have been trying for two days, every time when I clicked the Add item for Earnings, the page kept loading until a message came out saying “ Something went wrong. We can’t complete your request. Reload the page or log out if the issue persists.” Is any problem with the software?
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Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
The Reckon Payroll App is available on Android & iPhone! Click the button below to download the app
Manage wages, leave, super and Single Touch Payroll for your employees!
