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A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon One has just received a new update which introduces an awesome new upgrade to journals! We've also packed in a bunch of bug fixes to stamp out a few niggling issues. Check out the inclusions of this update below. Say hello to the brand-new Journals experience in Reckon One! 🎉 You spoke, we listened! We heard…
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
This discussion was created from comments split from: Frequently Asked Questions - Payroll App Basic plan is retiring.
Have tried to submit a pay run since yesterday evening for many times but kept getting the message as "The server is temporarily unavilable. Please try again later." It shows as Paid but we just couldn't submit it to ATO.
Hi team, trying to mark a pay run as paid but keep getting the following error message - There was an issue marking this pay run as paid. We had trouble marking this pay run as paid. Delete the draft pay run and create a new one. I subsequently deleted the pay run and started a new pay run only to have the same error!!! I…
Hi, I have two companies and two STP profiles. I need to subscribe via the app to continue to use the second company however when I go to subscribe on my phone it says I already have a subscription. I can't use the second company profile as it needs a new subscription. Any ideas on how I can overcome this? Thanks for your…
I've upgraded to Payroll Premium as requested and now am charged once a month through Google Pay. Is there any plan to provide an invoice or some other record of the payment? Or is Google Pay Activity page the only way to keep the record of the transaction? Thanks, Jasminka
Hi there, I have been using Reckon PAYROLL APP for three-four years now and never had this issue before, after I click submit to ATO, the error message pops up: CANNOT REACH SERVER, the server is temporarily unavailable, please try again later. and It has been like that for the past 5 days already. what is going on? and…
Get prepared! The STP Phase 2 Checklist is available in the Reckon Payroll App (Web) ✅ Single Touch Payroll Phase 2 will see your business provide additional information to the Australian Taxation Office (ATO) whenever you process a pay run. STP Phase 2 reporting is mandatory from July 1, 2023 for all Reckon Payroll App…
Reckon Payroll App update v6.0.103 🚀 The Payroll App has received an update to version v6.0.103 which is now available for you to download from your Google Play Store or Apple App Store. This update introduces squashes a couple of errant bugs that have been causing a bit of trouble. Check out details of the new update…
Already did register for the google payment to day. Now what should I Do? . I went on Setting ---> Single Touch Pay and there is not guideline how to switch.
I process pay runs on a monthly basis. My settings for SGC are set at statutory rate default rate of 10.5%. Now for all monthly pay runs from July 2022 to January 2023, the payroll app has correctly calculated SGC at this 10.5% rate. However, I have suddenly become aware that for my processed monthly pay runs of February…
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