Trouble with creating employee

jhsi006
jhsi006 Member Posts: 1 ✭
in Reckon Payroll App

This is my first time using Reckon Payroll App. I added 2 employees without problem, but when I tried to add a third, the app came up with the message "Could not create employee: Super fund needs to be linked to a super contact". Any idea how to solve this?

Comments

  • Rav
    Rav Administrator Posts: 13,508 Community Manager Community Manager

    Hi @jhsi006

    Are you creating a custom super fund for this employee or are you leaving it as the default super fund?

    Does the error message appear upon you creating the employee or on a specific screen during setup?

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