Reckon Accounts Plus 2015 Not RESPONDING

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Mervyn Powell
Mervyn Powell Member Posts: 2
edited February 2017 in Reckon Accounts (Desktop)
Reckon Accounts Plus 2015 .When using I am able to do postings ok, but if i leave the program idle for a short time it will not let me continue, with the message not responding..I have to then end the task to continue but only same as above. I am using Windows 10

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,573 Community Manager Community Manager
    edited February 2017
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    Hi Mervyn,

    Is it only your Reckon Accounts program that experiences this issue after leaving your computer idle for a period of time? Or do other programs also experience the same need to force close?

    When did this issue first start? Since the upgrade to Windows 10?

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  • Mervyn Powell
    Mervyn Powell Member Posts: 2
    edited January 2016
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    Only Reckon and after upgrading to Windows 10
  • john_8164166
    john_8164166 Member Posts: 3
    edited April 2016
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    same for me.    if i put windows 10 into sleep mode and it starts again the next morning, reckon accounts plus 2015 does not respond.  i have to reboot the computer to get it to start.