keyboard problems with hosted

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Jessica Van Santen
Jessica Van Santen Member Posts: 4 ✭
edited February 2017 in Accounts Hosted
My computer keyboard is having issues with Hosted. I can't use spacebar, backspace or my number pad... any one else having this issue??

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,418 Community Manager Community Manager
    edited February 2017
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    Definitely sounds like a strange issue Jessica!

    Do you experience the same problem after exiting the file and ending the active session via the Control Panel then trying again?

    Does the same issue occur on other programs or just Hosted?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Michael Day-Nielsen
    Michael Day-Nielsen Member Posts: 2 ✭
    edited November 2016
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    I am having exactly the same issue, no backspace, spacebar or num pad ... it maybe strange, but can you advise a possible solution ?
    I have tried logging off and on again, rebooting computer .. nothing makes any difference. All other programs work fine with these keys, it's a Reckon Hosted issue.
  • Jessica Van Santen
    Jessica Van Santen Member Posts: 4 ✭
    edited November 2016
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    After shutting down for the night, it worked perfectly this morning!!

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