Failed to update profile details

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Ben_8937091
Ben_8937091 Member Posts: 1 Novice Member Novice Member
edited October 2024 in Reckon One
I'm trying to work through the Reckon One accreditation but before I can begin any of the courses it states that I must update my profile details.  When I fill out the details and click save a red box appears in the top left of the screen for a couple of seconds saying "Failed to update your profile"
I've tried just filling out all the fields that have an asterisk and all the other fields as well but nothing seems to work.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,288 Reckon Community Manager Community Manager
    edited July 2022

    Hi Benjamin,


    Could you shoot me the full details and a screenshot of the error you're seeing

    Cheers

    Rav

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