Missing easystart 2013 disc

Mark A EcclesMark A Eccles Member Posts: 5
edited August 2019 in Accounts Business Range
After reinstalling Windows 10 I realized I didnt have my Disc for Rekon easystart 2013. How do I get hold of a copy or download version. Also want to know if my saved backups will work with any other Rekon software. Any help much appreciated.

Comments

  • RavRav Administrator Posts: 9,792 Administrator
    edited January 2018
    Hi Mark,

    Your software downloads are available in the Members Area HEREJust log in with your Customer ID & PIN and you'll find them under the Download Software section.

    In regard to your backups, which software version were you looking at using?
  • Mark A EcclesMark A Eccles Member Posts: 5
    edited August 2019
    Thanks for your prompt reply, I went to this site but was informed there is no download link for this product and to call Rekon. I called Rekon and only obvious option was technical support which directed me to there pay by the minute no.
  • ZappyZappy Accredited Partner Posts: 4,431 ✭✭✭
    edited January 2018
    Send me an email [email protected]
  • Mark A EcclesMark A Eccles Member Posts: 5
    edited January 2018
    Making progress have now got the software downloaded, but have a problem during installation.  Get this error message " Error 1920: Service QuickBooks Database Manager Service (QBCFMonitorService) failed to start"  
  • RavRav Administrator Posts: 9,792 Administrator
    edited January 2018
  • ZappyZappy Accredited Partner Posts: 4,431 ✭✭✭
    edited January 2018
    You can start it manually. Do you know about the command services.msc? You can run it from the command prompt. Once you find the service in the list you can select start. 
  • Mark A EcclesMark A Eccles Member Posts: 5
    edited January 2018
    Thanks so much for your help guys, all sorted now. Im very relieved.
  • ZappyZappy Accredited Partner Posts: 4,431 ✭✭✭
    edited January 2018
    It is more tricky than it ought to be
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