Checking invoices have been emailed?
How can I check my invoices have been emailed? I'm constantly following up ageing unpaid invoices and getting the same response from my customers "I didn't receive the invoice". Each time I raise an invoice I email it to the customer from the invoice screen, but many don't seem to be receiving them. I cannot find anyway in Reckon to check if the emails have been sent and the customer is just yanking my chain, or if the emails are not being sent correctly. Some seem to get there, some don't and it's not the same customers claiming they aren't receiving the invoice, so it's not a matter of incorrect email addresses. Is there a log somewhere that I'm missing? Can anyone help??