I am having trouble loading the STP as it says the ABN doesn't match.

Fiona Christoff

I am having trouble loading the STP as it says the ABN doesn't match. I have the name and ABN exactly the same in both places. Is there something else I need to look for? Have been on hold for an hour waiting to speak to someone at Reckon. If I cannot get through to anyone today I will need to process the pays and try to contact Reckon another day to get STP to work. I hope this is OK with the ATO, but my employees need to be paid today. More time to test this in June would have been nice.

Rav

Hi Fiona,
Please see this KnowledgeBase article for more info on what you need to check -

“Invalid Company Information error” in Govconnect STP when submitting pays from Reckon Accounts