stp final event dates are incorrect

Joanne_9747864
Joanne_9747864 Member Posts: 3
edited June 2019 in Payroll Premier
When uploading a final pay event file for STP on a terminated employee the period start date is later than the period end date. However if it is uploaded as a new event the date range is correct, can someone please help with this?

Thanks

Joanne

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,195 Community Manager Community Manager
    edited August 2018
    Hi Joanne,
    If you need to process a final pay event, then it will be a 'new' event. Are you getting an error when you try to do this via a new event?


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  • Joanne_9747864
    Joanne_9747864 Member Posts: 3
    edited August 2018
    Hi Rav,

    Thank you for your response, yes I have processed this as a "new" eventas this employee has been terminated when I open  Single Touch Payroll Reports in Payroll Premier I select "End of Financial Year" to convert to "Final Event"


    When I upload the first file into Reckon GovConnect, within the "details" link the dates are 12/07/2018 - 18/07/2018, if I upload the bottom file with the "final event" marked as "Yes" the dates are: 12/07/2018 - 30/06/2018

    Thanks

    Joanne
  • Joanne_9747864
    Joanne_9747864 Member Posts: 3
    edited August 2018
    Hi,

    Is anyone else experiencing this issue and if so has it been resolved?

    Thanks

    Joanne
  • Ral
    Ral Member Posts: 3
    edited August 2018
    Yes I am experiencing the same issue.  After the final event has been marked 'yes' for a terminated employee the dates are 23/08/2018 - 30/06/2018. Do you know if this has been resolved?
  • Rita Ranz
    Rita Ranz Member Posts: 1
    edited September 2018

    I too am experiencing the same issue.