https://hosted-connectv82.reckon.com/EricomXML/AccessNowSso.aspx Everytime I try to log on.
Kylie Lomman
Member Posts: 6 Reckoner 
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Phuong Do / Reckon Developer Partner
phuong@cactussoftware.com.au
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It keeps telling me that my username and or password are incorrect. Now these are the same as the first log in username and password. I have also reset the TCP/IP on my computer.
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It looks like you need to find/confirm the correct username/password. Do you still have the password for the "Admin" user?
Phuong Do / Reckon Developer Partner
phuong@cactussoftware.com.au
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No I don't. Ian has that one and he is non contactable for the next few weeks and has left me in charge. But when we spoke on Friday the password I am using and the username was correct. Unless that has changed over the weekend, in which case I have no idea what to do.
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Sorry, can't help you with that, maybe Reckon support can help you to reset the password, I'm not sure.
Phuong Do / Reckon Developer Partner
phuong@cactussoftware.com.au
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Sitting on hold for over an hour is not something I wish to do again and then have the line disconnect.
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Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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