symbol displays on printed invoice when not on screen

Peta Britton

Peta Britton

Rav

Peta Britton

Only when I am trying to invoice using add time/costs it is the same template that we use for all other invoicing with no issues.

John Graetz

Rav.  I also have this same issue with Tax Receipts for one entity which is not registered for GST.  Despite having nothing entered on the receipt for the Tax Code, Reckon is inserting a symbol into the Tax Code field on the receipt, in the form of a square box.  For another entity registered for GST, placing nothing in the tax code field also generates a different vertical box in the Tax Code field when printing.
My experiences tend to indicate that the problem only occurs when one elects to print the tax code field when nothing has been inserted into that field prior to printing.
For my major entity, we are part of a GST Tax Group which means that no tax code is used when generating anything between members of the group, but here again, the problem only seems to surface when the form to be printed has provision for the tax code to be included on the printed form,, but where nothing has been inserted into that field on the specific form being used.
John L G

Peta Britton

Have you found a work around John?

John Graetz