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Hi

chandrakanth M
chandrakanth M Member Posts: 5
edited February 2019 in Reckon One
Hi team,

I have been trying to export the files from Reckon software to excel but it’s not happening.

Earlier I had an three options enabled

1. a comma seperated values (.CSV) file

2. a new excel workbook

3. an existing excel workbook

but now only first option is enabaled other two is not working.

Can anyone please help me out.





Comments

  • Rav
    Rav Administrator Posts: 13,248 Community Manager Community Manager
    edited January 2019
    Hi Chandrakanth,
    Can I confirm that you're using Reckon One which you've tagged your post as? 

    Reckon One will contain the below export options for your reports.


    If not, can you let us know which Reckon software you're using and what you're trying to export?

    Cheers
    Rav
  • chandrakanth M
    chandrakanth M Member Posts: 5
    edited January 2019
    Hi Rav,

    I am using ReckonAccounts Premier: Accountant Edition 2013
  • chandrakanth M
    chandrakanth M Member Posts: 5
    edited January 2019
    This is how i export options looks like 

  • Rav
    Rav Administrator Posts: 13,248 Community Manager Community Manager
    edited January 2019
    I'd recommend taking a look at this Knowledgbase article which contains info that may help -

    Export to Excel option is greyed out
  • chandrakanth M
    chandrakanth M Member Posts: 5
    edited January 2019
    Hi rav,

    Thank you very much for your kind help.

    I have sorted this out.

  • chandrakanth M
    chandrakanth M Member Posts: 5
    edited January 2019
    Hi rav,

    Thank you very much for your kind help.

    I have sorted this out.