Changing Username

Leica Dromgool

Is there a way I can change a Username in Hosted please? The person has left the company and want to change it to the person that has replaced them? 

Thanks,
Leica 

Rav

Kwikbooks (Professional Partner)

Leica Dromgool

How do I contact your team Rav??? 

Leica Dromgool

Can someone reply to me??? I've tried calling your support phone number and sat on hold for 9 minutes and gave up. Customer service is a joke. 

Kwikbooks (Professional Partner)

CHRIS WILLOX

Hi Rav, just to clarify about changing user name and password, the original user name is all numeric but would prefer more business name like name. Can this be done by myself as i have current user name and password or do i need to contact technical support?

Datarec

There is a new way to self-serve changes to the Hosted Username.

https://help.reckon.com/article/2cvnpaysoh-how-to-update-your-reckon-accounts-hosted-username