2019 R2 not working

Susan Shaw
Susan Shaw Member Posts: 19 Novice Member Novice Member
edited October 2024 in Accounts Hosted
After launching Accounts 2019 R2, I am not getting a screen to ask me to upgrade the file, as I am trying to upload a final Pay event to the ATO and not getting a full list of Employees who have resigned. I guess it won't work until the 2019 R2 has upgraded? I would appreciate some help with this.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited June 2019
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    Susan - when you open Reckon - if you press Ctrl + 1 on the keyboard - you should see the version in the first line of this window - does it say 2019 R2?    if so, then your year end process for STP should be available?
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