qbprint .qbp error . The file cannot be opened .Make sure it is not being used by other program.....

qbprint .qbp error . I keep getting this error in my Reckon 2019 running windows 10 pro. I have tried to rename the file and change the file attributes and still did not help. reinstall the Reckon 2019 software and it is ok after the installation. When I reboot windows , the error came back.Any resolution
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I'm having the same problem with 2021 version. Has this been fixed?
There is another community post that may have the solution you need.
https://community.reckon.com/discussion/7761394/printing-error-message-the-file-you-specified-cannot-be-opened-the-windows-error-was-the-fi
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service