how do i renew my Reckon Accounts Premier licence? no invoice received yet!

Greg Tenni_8946652
Greg Tenni_8946652 Member Posts: 17 Novice Member Novice Member
edited June 24 in Reckon Accounts (Desktop)
Haven't received renewal invoice for Reckon Accounts Premier

Comments

  • John Graetz
    John Graetz Member Posts: 1,448 Reckon Hall of Famer Reckon Hall of Famer
    edited July 2020
    Have you changed your email address since the last renewal?  Have you looked in your junk email box?
    John L G
  • Greg Tenni_8946652
    Greg Tenni_8946652 Member Posts: 17 Novice Member Novice Member
    edited June 2020
    Email address is probably different. How do I get a copy of the invoice?
  • John Graetz
    John Graetz Member Posts: 1,448 Reckon Hall of Famer Reckon Hall of Famer
    edited June 2020
    You will need to ring the Reckon support line.
    John L G
  • John Graetz
    John Graetz Member Posts: 1,448 Reckon Hall of Famer Reckon Hall of Famer
    edited June 2020
    Greg, try this instead.  Go to https://estore.reckon.com.au/ and login using your member/registration number and your pin and you should then be able to pay for your renewal.  I am not sure if this site will work for you and it could only work for me as I have a slightly different membership.
    John L G
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,235 Reckon Community Manager Community Manager
    edited June 2020
    Hi Greg, how did you go with John's steps above?
  • Greg Tenni_8946652
    Greg Tenni_8946652 Member Posts: 17 Novice Member Novice Member
    edited June 2020
    Got it done a different way. It's complicated. All sorted now.
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