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payroll calculating millions of tax

REA56

Hi - is anyone else having problem with payroll tax with code 1-NO TFT - we have it calculating millions of tax (literally) , this has happened after the recent tax tables update - thanks

Comments

Rav

Hi @REA56

Hopefully I can add some context here. When we first released the tax table update a couple of weeks ago our team identified an issue with PAYG calculation under the two specific scenarios;

TFT not claimed and the employee earns between $371 and $514 per week
STSL (Help and/ SFSS) with TFT not claimed and the employee earns between $371 and $514 per week

To resolve this, a second tax table update was developed and released the next day on October 22 and sent an email to everyone who downloaded the first iteration. The new tax table update needs to be installed and will solve any calculation errors in the two specific scenarios outlined above.

To download the new tax table update, click HERE

I'll also link a guide below which contains a step by step guide on installation of the tax table update.

https://help.reckon.com/article/shcqfss1jl

REA56

thank you - i'll do that update :-)