STP lodging error

John Gibson
John Gibson Accredited Partner Posts: 47

A client has been successfully lodging STP via Hosted up till 13/06/2021

Then on 20th June and 4 lodgments since then we get an error message (that the ATO cannot help us with - even though the message comes from the ATO. The pay on 13th June (successful) is EXACTLY the same as the pays on 20th and 27th - absolutely no changes to the two employee pays


The value specified for an item does not match the item type (Value = "",item type = String, uniqueID = Hint: The actual length is less than the Minimum Length Value

Employee details are fully accurate, triple checked, and the client's second company employee STP lodgments are ALL successfully being

Does anyone have a resolution?