Cannot email new financial year payslips
Help appreciated please! Since upgrading to 2022 R2, I have not been able to send payslips after the last pay run for 2021/2022 year. I have ticked the pay slips I wish to send in the “Select payslips to email” window (see first screenshot), but once I go to the next window “Select forms to send” (see second screenshot), nothing for the new financial year shows. I have been grappling with this since the first pay run of 2022/2023. Many thanks.
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Hi @PJKennedy
If the send forms window is blank ie. not showing any emails to send then unfortunately it sounds like you may have a corrupt email in the list which is then preventing the list from populating. We've got a step by step guide on how to clear this which I'll link below -
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Thanks Rav. I'll give it a try 😀
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