Keeping Reckon Hosted data ??

AdventurerGirl

I have 2 clients who have retired/sold their business and no longer need to use their Reckon Hosted files. What do you do to retain information in case of audit ? Does Reckon allow Partner access still if the client no longer pays their subscription ?

Rav

Hi @AdventurerGirl

Your clients will be able to obtain a read-only version of Reckon Accounts Enterprise which they'll be able to use to access their company file(s) from Hosted.

They'll need to ensure they download their files along with any other finalisation tasks from Hosted prior to cancelling the subscription. I'll add some info on how to download files from Reckon Accounts Hosted below -

https://help.reckon.com/article/1oorzsp8ae-kba-5594-uploading-or-downloading-the-files-to-and-from-reckon-accounts-hosted