Why does the Payroll App say I'm still on STP Phase 1? I've already upgraded to the premium plan 🙋‍

Rav
Rav Administrator, Reckon Staff Posts: 14,645 Reckon Community Manager Community Manager
edited January 2024 in Reckon Payroll
Reckon Payroll App.png

I've upgraded to the premium plan, why does the Payroll App say I'm still on STP Phase 1 when I try to create a pay run for 2023/24?


Hi everyone!

Are you trying to create a pay run for the new 2023/24 financial year but are encountering a message stating you're still on STP Phase 1?

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Now that we're in the 2023/24 financial year, you'll need to update your employee and pay item information to STP Phase 2 requirements.


Don't worry, its super easy to do and our STP Phase 2 Checklist makes things extra simple.


You'll need to complete the STP Phase 2 Checklist to update your employee and pay items before your first pay run of the 2023/24 financial year 📅


Check out the announcement linked below for detailed info on getting STP Phase 2 ready with the Checklist for Reckon Payroll App customers 😊




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