Why does the Payroll App say I'm still on STP Phase 1? I've already upgraded to the premium plan 🙋‍

Rav
Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager
edited July 5 in Reckon Payroll App & Web
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I've upgraded to the premium plan, why does the Payroll App say I'm still on STP Phase 1 when I try to create a pay run for 2023/24?


Hi everyone!

Are you trying to create a pay run for the new 2023/24 financial year but are encountering a message stating you're still on STP Phase 1?

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Now that we're in the 2023/24 financial year, you'll need to update your employee and pay item information to STP Phase 2 requirements.


Don't worry, its super easy to do and our STP Phase 2 Checklist makes things extra simple.


You'll need to complete the STP Phase 2 Checklist to update your employee and pay items before your first pay run of the 2023/24 financial year 📅


Check out the announcement linked below for detailed info on getting STP Phase 2 ready with the Checklist for Reckon Payroll App customers 😊



https://community.reckon.com/discussion/8032948/get-ready-for-stp-phase-2-with-our-ready-checklist


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