STP Earnings Reset Event

Rosie

We are moving our Payroll out of Reckon.

We have been told that we need to do a STP Earnings Reset Event to zero out the earnings in Reckon and then enter the YTD amounts in the new payroll software.

Does Reckon have any guidance on how to do this?

Thankyou, Rosie

Acctd4

Hi Rosie

I don't believe there's a specific guide on this (... I could be wrong ?) however you can zero out the YTD balances using Set Up YTD Amounts (under the Employee dropdown menu).

First, generate a Payroll Summary - with columns displayed per Employee - for this FYTD so you know the total balances to be cleared for each employee.

Lastly, don't forget to lodge a final Reckon Finalise Year STP submission after zeroing out the YTD figures so this is reported & doesn't include your new payroll system opening YTD balances 🙂

Rav

Hi @Rosie

We've got a guide on how to action a nil balance submission below. Please note, its somewhat of an advanced-level undertaking as it requires editing the STP .json file which in most cases we strongly recommend not doing so just proceed with caution -

https://help.reckon.com/article/bza3n41wfo-kba-5767

Rosie

Thankyou for these responses. That is really helpful!

What would I do re. the employees that have been terminated throughout the year? Would I exclude them from this STP event so that they do not get zeroed out?

Acctd4

Hi Rosie

Yes, don't zero out any that aren't being transferred across 😊

Rosie

I have now spent about 6 hours carefully updating the STP file to $0.00 earnings as per the PDF instructions and now Reckon won't recognise the file to let me upload it :(

I had this issue in the past and it was due to a new employee having a space after the email address. I have checked for blank spaces on the new employees and can't see anything wrong.

If I can please get some assistance from Reckon I would appreciate it as I don't want to have to redo all of these edits as it was very time consuming.

Acctd4

HI Rosie

Make sure the file has the correct format name. It needs to be a .json type for the STP platform to be able to read/access it, so add this extension at the end of the file name eg

STP-20240228192213.json

Rosie

Morning,

Thanks for your reply. It does have the .JSON file extension.

Rav

Hi Rosie,

I think its best to give our technical support team a call for this so a technician can assist here.

Its very easy to break a .json file which is usually why we don't recommend altering these where possible.

Rosie

Hi there,

I have submitted my earnings reset as per the instructions above and the file wasn't accepted - the following error came up:

ATO Messages

The
following error messages have been returned from the ATO and need to be
reviewed. You may need to make changes in your accounting product
before submitting again.

Error message

• Payee Record Count must be equal to the number of children (PAYEVNTEMP)

I don't know what to do to fix this and we currently have employees with double earnings in their MyGov

Acctd4

Hi Rosie

This usually relates to some employees dropping out of the file so no longer matching the count (number of employees) in the submission. Re-creating the STP file export again & doing a fresh upload of it should fix it 😊

Rosie

Thanks Shaz - I will amend the number of the records in the JSON file - I cannot export the STP file again - it took about a day to edit all the values out to $0 so I don't want to be doing that work again :)

Acctd4

Ah OK. Yes, edit the number of records shown in the JSON file then upload it again ☺️