Payslip doesn't show YTD balance - only current pay

NewAgeCleaning

The year to date figures on pay slip only shows the current pay transaction.

Rav

Hi @NewAgeCleaning

Did the payslips for the pay run created prior to this particular one show the year to date balances? ie. is this a new occurrence that has just started from the latest pay run?

If so, do you usually perform regular maintenance on your file? Can you please perform a file rebuild 3x in succession. We've seen reports from fellow members on the Community in the past that doing so has resolved this (and other) inconsistencies.

Let me know how you get on.

Datarec

Some instructions on how to perform a Rebuild Data operation:

https://help.reckon.com/article/l5e8fnis6r-how-to-verify-data-and-rebuild-data-in-the-reckon-accounts-business-range-desktop

We recommend that you also perform a Verify Data operation after you have completed the 3x Rebuild Data suggested by @Rav to confirm that there are no other errors detected.