Recurring Transaction in Reckon One

Linda DamonLinda Damon Member Posts: 12
edited June 21 in Reckon One
Recurring Transactions in Reckon One would make clients and myself very happy!  Many monthly and some weekly transactions are problematic when the client does not have access to bank feeds.  Please?
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Comments

  • Leesa WardLeesa Ward Member Posts: 3
    edited September 2015
    I am a new Reckon One user and this is the one area that the software falls down against MYOB (which I as using previously). I have a few things that I want to set up as a manual recurring transaction rather than matching it to something in a bank statement, as only a portion is paid by the business (e.g. home internet access). It's a pain to enter these things manually every month and very easy to forget.
  • Reckon FAQsReckon FAQs Reckon Staff Posts: 700 ✭✭
    edited June 21
    Hi Leesa,

    Thanks for asking the Reckon Community.

    Recurring Transactions are on the developer's list but it's still a few updates away.  

    Expect an update roughly once a month that will include a mix of new features, enhancements and fixes.  

    regards,
    John.
  • Anna HealeyAnna Healey Member Posts: 2
    edited May 2016
    Just wondering if this feature is available yet?

    Anna
  • RavRav Administrator Posts: 10,895 Administrator
    edited December 2016
    Hi Anna, we're not quite there on this just yet but will keep you posted.

    Details on our latest Reckon One update can be found here

    Cheers
    Rav
  • Marylou GeorgeMarylou George Member Posts: 3
    edited October 2016
    Hey , its been 5 months away .... how close are we to recurring transactions, its the only feature I am waiting for before moving my Quicken Hosted to Reckon One
  • Peter WaltonPeter Walton Member Posts: 18
    edited November 2016
    It would seem like recurring transactions is such a basic requirement of most people, How can it take so long to provide such a necessary function?
  • Paul GrayPaul Gray Member Posts: 11
    edited November 2016
    Yes, l used this feature alot in my previous accounting software before i moved to reckon one
  • PaulinePauline Member Posts: 8
    edited December 2016
    Please let me know when you have this feature in Reckon One, which I have been asking about also, and I will be more likely to recommend it and probably use it myself! A fantastic feature in Accounts (& MYOB).
  • Phil WilliamsPhil Williams Member Posts: 2
    edited January 2017
    While the recurring transaction would be nice, I just use the " Create a copy" of the previous months' invoices, I work down the list of last months invoices, creating a copy, which opens with the current date at the top. I then change any details as I would with a recurring transaction.
  • Peter GPeter G Member Posts: 2
    edited February 2017
    I'm new to Reckon 1...only a few days, but am a qualified accountant, and am horrified with so many missing accounting 101 features such as standing or recurring journals.   Does 'create a copy' work for jnls, or just invoices?    

    I see Reckon Staff said over a year ago this feature would be added soon...within months.  mmmm What happened 
  • Jonathan BrigainJonathan Brigain Member Posts: 1
    edited February 2018
    MYOB is Micky Mouse software. I'm looking at Reckon One against the big 4 and this is a basic essential in any accounting system. Not having it costs so much work and turns off so many potential clients.
  • JonJon Reckon Staff Posts: 43
    edited March 2017
    Hi Jonathan

    Welcome to Reckon One and thanks for the feedback.

    Let me get an update on recurring transactions and come back to you. In the meantime, all transaction types (including journals) can be be copied so this may be a way to quickly add recurring transactions.

    Regards

    Jon
    Reckon UK


  • John PastorJohn Pastor Member Posts: 4
    edited March 2017
    Hi this feature should have been there since day one. What is taking so long to implement?
  • Peter WaltonPeter Walton Member Posts: 18
    edited March 2017
    Jon,
    you state all transaction types can be copied in reckon one? can you please explain how? I dont see any ability to copy anything, in particular bank payments
  • JonJon Reckon Staff Posts: 43
    edited March 2017
    Hi Peter

    Apologies as the statement 'all transaction types' is not correct. Here is a list of the transaction types that can be copied:
    • Estimates
    • Invoices
    • Credit notes / customer adjustment notes
    • Bills
    • Supplier credit notes / supplier adjustment notes
    • Journals
    On each of these, there is a 'make a copy' button on the top right when you view a specific document of any of these types (e.g. you view a specific invoice). When you click the button, a copy is created.

    Let me know how you get on with this. If you cannot see the 'make a copy' button when viewing the transactions listed above, you may need to speak to support for more specific help.

    Regards

    Jon
    Reckon UK
  • AddisonAddison Member Posts: 3
    edited October 2017
    Reckon, is this functionality available as yet? I am extremely keen to see this added as a brand new user trialling Reckon One atm and would be a significant benefit over my current system if it indeed exists?
  • Paul GrayPaul Gray Member Posts: 11
    edited September 2017
    Yes agreed. I believe there was a promise that it would be on a future update, many months, or years ago
  • Jennifer WannJennifer Wann Member Posts: 17
    edited October 2017
    Reckon One - how many years do we have to enter this on our wish list?

  • Peter WaltonPeter Walton Member Posts: 18
    edited October 2017
    7 months ago you said "Let me get an update on recurring transactions and come back to you." Well do you have an answer yet? at least make it possible to copy any transactions, not just the ones in the previous list. I have regular recurring transactions with multiple lines in each transaction, at least if i could copy it and ener it with a new date would be a start if it is really so hard to provide the proper recurring transactions.
  • Paul GrayPaul Gray Member Posts: 11
    edited October 2017
    Agree with that wholeheartly!
  • JonJon Reckon Staff Posts: 43
    edited October 2017
    Peter, Paul (and others) I understand your frustrations regarding your wait for us to add recurring transactions. I expect us to have a positive update on this feature soon.

    Regards

    Jon
    Reckon One UK
  • JonJon Reckon Staff Posts: 43
    edited October 2017
    Peter, Paul (and others) I understand your frustrations regarding your wait for us to add recurring transactions. I expect us to have a positive update on this feature soon.

    Regards

    Jon
    Reckon One UK
  • AddisonAddison Member Posts: 3
    edited October 2017
    I have cancelled my trial due to a lack of this feature. I have reverted to doing my paperwork with my previous manual but working system.
  • Leigh WolinskiLeigh Wolinski Member Posts: 41
    edited February 2018
    OK. guys, I have been looking for this feature for some days now- even on simple things like a weekly payroll run. If you have the same staff on a fixed weekly pay run (same deductions, same everything week after week x52), the system just cant cope with out a 9,000 step process. Seriously? I am trialing the system and so far the lack of this feature is causing me untold grief. Montly recurring invoices and pay runs should be a basic "here you go"...
  • Simon HutchinsonSimon Hutchinson Reckon Staff Posts: 155
    edited February 2018
    Hi Leigh,

    Quick question regarding the payroll comment about pay runs etc. Have you setup scheduled payruns? This allows you to set the default employees, deductions and amounts for each pay run which is very useful if its the same every pay run. This allows you to complete pay runs very quickly as everything is set up by the system when the run is created.

    If you need some help on scheduled pay runs, let me know and I will post some info for you

    Thanks

    Simon

  • Peter WaltonPeter Walton Member Posts: 18
    edited February 2018
    Hi Simon,
    why can no one there fix the problem of recurring transactions, you totally ignored that part of the above question. For 2 or 3 years you guys have said it will be coming soon! where is it? When will it be implemented? it is such a basic accounting requirement I don't understand how it can not have been there from day 1. So when will it be in place? 
  • Leigh WolinskiLeigh Wolinski Member Posts: 41
    edited February 2018
    Hmmmm, so in fact it would be easier for me to set up an auto deduction at my bank with the transfer set weekly, then just do a 1/4 ly adjustment in Reckon so that the program has a corresponding balance? I am pretty new to all of this, but it seems a little odd that the software doesn't have that ability. Especially in payroll, where the amount is fixed for the year at least. I am not a great computer person, nor do I have a wonderful grasp accounting, and I am struggling with the required windows and clicks to do this- If I were to ask nicely, would this be a feature that can be put into the application? Begging is so unbecoming.  And whilst I have an ear, I also can not find the recurring transaction button (that they speak of) for invoices that are the same every month... 

  • Peter GPeter G Member Posts: 2
    edited February 2018
    I commented above a year ago when I was stunned that this basic accounting and bookkeeping feature is missing.  I have over 20 years experience as a qualified CPA, installing systems like myob, cognos TM1.   

    I decided 10 months ago to get off Reckon, and go with Quickbooks.  And I suggest you  consider the same. 

    Reckon's R&D budget to improve things is clearly even too low to fix this recurring journal problem. I also had issues with slow processing speeds, like interacting with a very very slow website, taking up to 20 seconds to process transactions on Reckon.

    I didn't go with Xero as there is no phone support,. Not even at $60 per mth.  Quick books does have phone support, and you can find large discounts.  

    Reckon is cheap on the face of it, but when I looked at the modules I needed, Quickbooks cost me less. 

    I see relying on Reckon as a risk, and a poor investment of my time. Reckon staff may reply to this with words, but the truth is judged by peoples actions and not their words.  If Reckon can't fix this after 3 years, their actions suggest they are not capable of providing professional accounting & bookkeeping software.   Sad to see an Australian business go this way.,Hopefully someone will take over REckon and sort it out before it goes bust.

     
  • Leigh WolinskiLeigh Wolinski Member Posts: 41
    edited February 2018
    Hi Peter, thank you for your comments. I suppose that there are 2 ways for me to go- one is to believe that Reckon are working on it and it is a 28 month process, and with 24 now gone, the options of recurring invoice and delivery dockets (or picking slips) are now only a couple of months away. OR, it is never going to happen in my lifetime and I should move on to a package that suits my needs more closely. Oh, I also NEED to have a second email address on my invoices- seems that isn't as yet available either (is it a few months or never??!) Sooo, I have about 3 weeks of free trial remaining. I am going to give these guys the benefit of the doubt. The phone support is a huge plus, but does not outweigh the most basic of functionality. I hold my hand to my heart and hope that these few options can be added or at least be well into the pipeline with a certain degree of honesty from the admin team. However,  if these guys cant or won't assist with some action, I may not have a choice but to sadly leave Reckon one for an alternative. I do not have the skills or patience to preserver with an incompetent product. 
  • Peter WaltonPeter Walton Member Posts: 18
    edited February 2018
    4 months down, any answers yet? seems like updates are becoming much less frequent also?
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