I can't delete an account from the chart of accounts
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Roseline Kurmann
Member Posts: 1 ✭
I've only just started setting up Reckon One, I want to delete some accounts from my chart of accounts, each time I select to delete, the system "thinks" but then the account does not disappear.
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Comments
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Hi there Roseline, welcome to the Community
Thanks for raising this, let me get in touch with our Reckon One team in relation to it and I'll come back to you shortly.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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I am having the same issue!
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Hi guys,
Sorry for the delay in getting back to you! I've had a chat with the Reckon One team in relation to this and its something they are aware of and is in line to be rectified very soon. I don't have a firm ETA just yet but is something being worked on at the moment.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hope hope this gets fixed soon. Just convinced some clients to move from old desktop software to reckon one... They're currently on the 30 day trial but are not happy having all these accounts in the chart of accounts.0
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Any idea when is this going to be fixed? I've just started the trial and the broken software is not impressive.
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01/12/17
Hi Roseline/Lisa/David/Tyson,
A fix for this issue was released today. Please check if you are now able to delete an account.
Regards,
Scott.0 -
Delete is now working again - well done guys, that's much cleaner!
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