Problem with auregfind file
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Vicki_10075654
Member Posts: 2 ✭
When I try to lodge my STP I get a message that says - There is a problem with the auregfind file. If I close the box it says the file has been created, then appears again. Then if I try to submit I get a message- Failed to load error,line0 The sysetem cannot find the path specified
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I have this as well did you get any assistance by any chance?0
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Hi all,
I've found a Knowledgebase article in relation to this particular error message which relates to Reckon Accounts Business (desktop) however solution 1 in the article should still apply if you're using Hosted.
Check it out below -
Failed to load auregfind error in Reckon Accounts
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When I finally got though to Reckon on the phone, I had a space at the beginning of my company name & legal name (under company - company information). I had copied & pasted from ABN lookup. Once this was fixed was able to submit. Another problem I had was the address & phone number were incorrect in Gov Connect, but rectified itself after I had submitted my first pay run.
Hope this helps0
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