GOV Connect says ABN already registered

sine adminsine admin Member Posts: 5
edited September 2019 in Reckon One
Hello,

When we try to submit the STP it says 'GOV Connect says ABN already registered'

No one here in the office has said they've registered it anywhere.  

Our ABN is 95 060 051 934   - Sine Industries Pty Ltd

personal email - [email protected] 

Reckon account email: [email protected]image

I believe you need to clear the ABN from your end with whatever account it seems to be associated with? Can you please advise?

Amelia

Comments

  • RavRav Administrator Posts: 10,895 Administrator
    edited August 2019
    Hi Amelia,
    Can you please try registering the ABN again now in GovConnect.
  • sine adminsine admin Member Posts: 5
    edited August 2019
    Hi Rav, 

    Thanks I just tried but still didn't work.

    Any ideas?


  • RavRav Administrator Posts: 10,895 Administrator
    edited August 2019
    Could you do me a favour and just try it one more time again?
    Should be ok this time.
  • sine adminsine admin Member Posts: 5
    edited August 2019
    Thanks that seemed to work. Now just on waiting on phone call to ATO to register the software ID.

    Thanks.
  • BillBill Member Posts: 5
    edited September 2019
    Hi,

    I am experiencing the same issue with 2 of my entities:

    ABN 70 029 220 678 - THE TRUSTEE FOR HENDERSONS MARBLE AND GRANITE UNIT TRUST

    ABN 40 005 277 958 - HENDERSON'S QUARRY PTY. LTD.

    My reckon email is: [email protected]

    thanks

  • RavRav Administrator Posts: 10,895 Administrator
    edited September 2019
    Should be good to go now Bill.
    Register the ABN's again in GovConnect one more time and it should go through without issue.

    Cheers
  • BillBill Member Posts: 5
    edited September 2019
    excellent. thanks for resolving for me.
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