Remittance window won't close

NicoleNicole Member Posts: 17
edited April 29 in Accounts Hosted
I have sent remittance advices to my suppliers today but now the window won't close.  I have tried saying OK, CANCEL, clicking on the red X in the top right corner, Clicking the ESC tab.  Nothing works.  If I log off, it's still there when I re-open.  I can't open anything else.


  • NicoleNicole Member Posts: 17
    edited February 2017
    Never mind - I logged off remote session and logged back on and it has gone.

  • RavRav Administrator Posts: 9,792 Administrator
    edited February 2017
    Thanks for letting us know Nicole

  • LarissaLarissa Member Posts: 45
    edited October 2019
    Actually, is there a way around it?  I have the same issue and I find that if I only send 7 statements at a time, I don't have any problems.
  • Finance OfficerFinance Officer Member Posts: 5
    edited December 2016
    I now have this same problem today. Please help!
  • ANGANG Member Posts: 3
    edited September 2019
    I have exact the same problem as Nicole, unfortunately I don't have access to remote session, what should I do?
  • Peter van den HoffPeter van den Hoff Member Posts: 2
    edited April 29
    I have this problem today and can not log off to reset
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