Payslip email issue - Reckon One
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Mehul Patel
Member Posts: 14 ✭
I have few employees not receiving payslips by email, they are using yahoo and hotmail emails. Can anyone please help to resolve the issue? TIA
1
Comments
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Hi Mehul,
In the first instance I'd recommend these particular recipients check their Spam/Junk email folders and settings to ensure the emails haven't been diverted there.
Are you able to CC/BCC yourself into these particular emails and confirm if you are able to receive the email successfully?
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Hi Rav,
There was nothing in spam/junk folder. Yes, I can receive CC/BCC without any issue. Looks like it's just a few yahoo and Hotmail email ID not working with Reckon. Any help would be appreciated. Thanks0
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