Share prices not updating since Reckon Accounts Personal Plus 2021 licence went live.
I upgraded my Personal Plus 2020 licence to the Personal Plus 2021. The new licence came in force on 11/02/21 and since then the online updates (I only have AUS shares) are not working. I called Reckon on the phone to check the status of the licence and that I have the correct installation key - all OK including the on-line services licence. I also checked the update settings to ensure that the selected codes are correctly ticked - all OK. My internet connection is all OK. Can I please get assistance to solve this issue. Thanks in advance.
Comments
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I should be able to fix it, call me tomorrow afternoon.
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Thanks Gerry. I am in Sydney. What time window suits you best?
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Around 6.00pm your time
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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call me now if you wish
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
0 -
Sorry, I missed your message because I wasn't online. I will call at 6pm if that is still ok.
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Gerry, thanks for your assistance. Problem solved!
1
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