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Logging into the Reckon Portal and it says MFA not set up
I am trying to receive a code to log in to the portal and lodge stp but it's saying MFA not set up. I have been set up with MFA for years. I entered my recovery code but it says I have to set up MFA - same problem - not receiving code. I tried turning on/off flight mode as previously recommended but no change.
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Revoking your current MFA from your Reckon Accounts Hosted account 🔓
How to revoke your existing MFA from your account There may be times where you need to change the current MFA source that is enabled on your account. For example, changing the phone number that your MFA codes are delivered to by SMS, or changing the authenticator app when upgrading your phone, or even changing your MFA…
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Old user name in authenticator app after setting up MFA 🔒📱
After setting up MFA on your Reckon Accounts Hosted account using an authenticator app (such as Google Authenticator), you may have noticed a user name appear in-app for the specific MFA entry such as the screenshot below. Where does this user name come from? Each Reckon Accounts Hosted login has a companion Reckon Portal…
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Frequently Asked Questions - MFA for Reckon Accounts Hosted ℹ️🔒
What's happening? Ensuring the security of your data is a top priority for us at Reckon. In line with this commitment and the compliance regulations set by the Australian Taxation Office (ATO), we are implementing mandatory multi-factor authentication (MFA) for Reckon Accounts Hosted starting from 15 May 2024. How do I…
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Urgent please - MFA HELP!!
Can I revoke the MFA and set up Google Authenticator App for 2 x Users? I work from home and my partner works from our workshop and we both log in to Reckon Hosted. At the moment the code comes to my phone - If I am not available to forward that code on to him he can't log in, it's ridiculous! If I set up the Authenticator…
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why wont the "next" button work when trying to set up MFA
I have 2 Reckon hosted licenses 1 owner and 1 user. I have sucessfully set up MFA on my owner license. I initally did set up MFA on the user license prior to 15th May however had the same issue with "NEXT" button when entering the MFA. So I revoked the MFA on the user license. I now cannot log in to my user license as when…
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Enabled MFA but have not been challenged at all since 15 May
Good Morning. I have enabled MFA but have not been challenged at all since 15 May 2024 when logging in. Anyone else having this happen.
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MFA enabled in Portal but cannot sign into Hosted?
I have been going around in circles trying to get help with support to sign in to Reckon Hosted. MFA is enabled in Reckon portal but I cannot sign into Reckon Hosted on microsoft edge. I have revoked the MFA in the portal and signed in again but with the same result. I have also signed into google chrome to see if that…
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IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
Hi everyone We wanted to give you a heads up on upcoming changes on Multi-Factor Authentication (MFA) with Reckon Accounts Hosted. Ensuring the security of your data is a top priority for us at Reckon. In line with this commitment and the regulations set by the Australian Taxation Office (ATO), we are implementing…
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MFA
I understand the importance of MFA We have a small business and my husband usually does invoicing, estimates etc at our factory and I do payroll, accounts, PAYG at our home office. We have one login. I there a way of having an email address(which we both have access to) or an app that we can both download so we don't have…
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⏰ 1 week until mandatory MFA starts - Get setup now! ⏰
Mandatory MFA for Reckon Accounts Hosted begins on May 15 🔒 Time has flown by and we're now in the home stretch for mandatory MFA for Reckon Accounts Hosted just one week away. We've seen a huge increase in our Hosted users getting a head start with enabling MFA already and if you haven't already done so I'd highly…
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MFA on shared terminal
How do I set up MFA on a shared terminal where different people will be accessing it?
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MFA for 3 users with 2 licences
How are all users of a Reckon Licence going to be able to receive a MFA code when you can only set one mobile phone number up to receive code? We currently pay for two licences and feel having a third licence for an employee that only works 6 hours per week most weeks to be a big expense to the company. Our main two users…
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2 weeks until mandatory MFA starts - Get setup now! 🔒
2️⃣ weeks until mandatory MFA for Reckon Accounts Hosted Hi everyone, Mandatory Multi-Factor Authentication (MFA) for Reckon Accounts Hosted is right around the corner! If you've been thinking of getting your Hosted account setup with MFA there is no better time than now so you beat the rush when it takes effect on May 15.…
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How do I setup MFA for Reckon Accounts Hosted? 🔒
Multi-Factor Authentication (MFA) on your Hosted account has become mandatory on 15 May 2024 and you will be MFA challenged once in a 24 hour period per device when logging in. Don't worry though, setting up MFA for Reckon Accounts Hosted is really easy! 🙂 1️⃣ Login to Reckon Accounts Hosted. If you haven't setup MFA yet,…