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Gross wages | RESC | Salary Sacrifice
Hi Rav, Under STP2, should an employee's salary sacrifice super amount also be included in the gross pay column on the EOFY report? Take the below employee for example. They salary sacrificed $1,300.00 of their super contributions throughout the year. This $1,300 is showing under 3 columns on the EOFY report. Gross pay…
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Where do I find my Software ID in Reckon Payroll?
Getting started with Reckon Payroll and STP submissions? Registering your Software ID with the ATO is a crucial step for Single Touch Payroll submissions and must be completed prior to your first STP submission being sent. Its really easy to find your Software ID in Reckon Payroll and we've put together step by step…
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Customer Feedback Focus for Reckon Payroll 😊
Hi everyone! Over the past few months we’ve been improving Reckon Payroll based on customer feedback and suggestions, which we’re excited to announce with the latest release. There are a number of ways that we’ve been understanding what’s important to you - looking through posts in Community, talking with Support and…
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Reckon Payroll update! New and improved Pay Run screen and more! ✨
Reckon Payroll has just received a massive new upgrade directly from feedback that our valued Reckon Payroll users have provided including a new and improved pay run screen, streamlined submissions for registered advisors and a whole lot more! Check out full details of the new inclusions in this update below. 🆕 Brand new…
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Can't add new employee when setup new book
When I create new employee, after setup step 1&2, I can't go to next step due to error message: 'unable to determine default super fund for super guarantee'. I have added default super under super fund tab. I've added salary sacrifice for super under pay items: superannuation tab. However, I can't add super guarantee under…
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Re accrued leave amount on Annual leave loading
I would like to know how Reckon one payroll is calculating leave accrual amounts on the 17.5% leave loading on annual leave — when i do a reconciliation for one employee I dont get the correct amount calculated as accrued
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On-demand webinars for Reckon One 🎥💻
Hi everyone! Did you miss the opportunity to register for one of our recent live webinars? Don't worry you can now purchase any of our current webinars on-demand to watch (or re-watch) at any time including access to all webinar materials such as workbooks and key info. Check out our on-demand webinars for Reckon…
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Error - A link between your client and your agent number does not exist for the selected task
Hi team, I recently submit STP via Reckon GovConnect but there is error. In the past, I'm the tax agent for my client, but now I just do their payroll and they got a new tax agent. Could you advise me what I need to do. Best Regards Thomas Nguyen
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Error - InterimSTP2EmploymentTypeId
Hi, Can anyone assist with what this error is - Trying to update bank details for an employee and cannot proceed past this - Reckon Payroll Web Version
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Any way to merge data from Reckon Payroll App (subscribed via Apple Store) ?
Hi, I originally was using MYOB and using Reckon Payroll App via the iPhone to do payroll and STP. Now I have moved to Reckon One, I would like to know how do I merge data from the Reckon Payroll App to Reckon One. Even though both applications show up on my Reckon Dashboard/Portal, the information is not linked. I am…
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Reckon Payroll update!✨ Collapsible side menu & fix for Object reference not set error
Reckon Payroll has received a new update which has brought in an enhancement based on user feedback along with squashing a few bugs. Check out details of this new functionality below! 🆕 Side menu can now be collapsed in Reports & Settings screens Based on feedback from our users we've introduced the ability for the side…
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How do I navigate between my Reckon One book and Reckon Payroll? Use the seamless switchers! 🔄
Product Switcher & Book Switcher for seamless navigation in Reckon Payroll Hi everyone! Are you a Reckon One user who has upgraded to Reckon Payroll? We've got a couple of handy tips for you to know! 😁 Product Switcher ↩ Sometimes you may need to switch back to your Reckon One book after working in Reckon Payroll and its…
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Reckon Mate update! 🆕 - Now available to users who have upgraded to Reckon Payroll!
We're really excited to let you know the Reckon Mate app has received a brand new update which gives the app a fresh new look but more importantly, allows our Reckon One & Payroll Premier customers who have upgraded to Reckon Payroll to use Reckon Mate for their employees!✨ Reckon Mate allows your employees to view their…
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Reckon Payroll update!✨ BMSID & employee creation enhancements
Reckon Payroll has received a new update which has brought in a couple of important pieces of functionality that addresses some key issues and also enhances user experience. Check out details of this new functionality below! 🆕 Employee creation enhancements Some of our Reckon Payroll users were experiencing difficulties…
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Reckon Payroll Update! Rehiring a terminated employee ✨
Reckon Payroll has received a new update which has brought in a very highly requested feature; the ability to rehire a previously terminated employee! Check out details of this new functionality below! 🆕 Rehire a terminated employee Reckon Payroll users can now rehire a previously terminated employee. We have streamlined…