-
Reckon Payroll Update! (Ordinary hours reduce when leave taken, deduction item enhancements)✨
Reckon Payroll has received a new update which has brought in some highly requested new functionality and enhancements 🆕✨ Check out details of the inclusions in this new update below! 🆕 Normal hours worked automatically reduce when leave is taken You now have the option to automatically reduce ordinary time earnings (OTE)…
-
🆕 Horticulture & Shearers tax scale in Reckon Payroll - Fix for the Contractor ABN error ✅
Hi everyone! Do you have an employee working in the horticulture/shearer industry and they've been setup using the Voluntary/Flat Rate tax scale prior to switching to STP Phase 2? If so, you may have encountered a Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement…
-
Payroll Premier to Reckon Payroll upgrade: How-to Help Videos 💁📽️
Congratulations on making the upgrade from Payroll Premier desktop to the next-gen payroll experience, Reckon Payroll! 🎉 We know its going to be an adjustment from what you're used to but we've got you covered with some short, sharp, how-to videos that walk you through exactly how to perform the most common tasks in Reckon…
-
I have a Google or Office 365 login, how do I access the Reckon Payroll App? 📱
Changing your Reckon Portal login from SSO to a regular login The Reckon Portal currently supports both Microsoft Office 365 and Google single sign on (SSO) login. This is convenient as you don't have to deal with entering an email address and password combination. However using an SSO login can restrict you from logging…
-
Incorrect tax calculated on weekly pay.
We have had a new employee start with a salary of $110,000 and worked for us for 1 week (38hrs) prior to the pay run. He is entered in Reckon as being on a salary and our standard pay run is fortnightly (76hrs per fortnight). He has claimed the tax free threshold. When I have done his first pay run for the 1 week he has…
-
Never received SMS code to setup my TFA when logging in to Reckon Payroll
As the above title, I have never been successful in receiving the TFA SMS code to my mobile no matter how long I wait nor when I click resend. As of the time of writing I have been waiting for more than 15 minutes. Please help.
-
📢 Get notified of the latest Reckon Payroll news & info.. follow the new announcements page! 🆕
Its now super simple to stay notified of the latest important info for Reckon Payroll, simply hit the Follow button on our new dedicated Reckon Payroll announcements page and you'll automatically receive an email notification as soon as a new announcement for Reckon Payroll is posted! Importantly, this is separate from…
-
Reckon Payroll Update! (Fixed amount overtime items, ABN's to SMSF's & more!) ✨
Reckon Payroll has received a new update which has brought in some highly requested new functionality and enhancements 🆕✨ Check out details of the inclusions in this new update below! You can now create an overtime pay item as a fixed amount This update now allows Reckon Payroll users to create overtime items with a pay…
-
Reckon Payroll Update! (View leave balances, OTE multiplier, override leave accrual rate & more!) ✨
Reckon Payroll has received a new update which has brought in some highly requested enhancements and new functionality! 🆕✨ Check out details of the inclusions in this new update below! View leave balances and override accruals in a pay run Reckon Payroll users are now able to view employee leave balances within a pay run!…
-
Reckon Mate update! 🆕 - Now available to Reckon One users who have upgraded to Reckon Payroll!
Hi everyone! We're really excited to let you know Reckon Mate has received a new update which gives the app a fresh new look but more importantly, allows our Reckon One & Payroll Premier customers who have upgraded to Reckon Payroll to use Reckon Mate for their employees!✨ Reckon Mate allows your employees to view their…
-
Payroll dates are changing and not matching up with the ATO information
When I did my December BAS the monthly payroll I generated from Reckon did not match the ATO amount which is produced from the STP I upload. I also noticed the dates are not 1 week apart, they are changing between 10 and 4 days. I am confused and dont have the time to deal with the ATO. I have attached a screen shot and if…
-
Remove already paid items from payments list when creating a new bank payment ABA file
Hello Reckon One Community, Having just discovered the functionality of creating ABA files via "Bank Payments", there are past transactions (payroll, other) in the "add payment items" that are already paid and bank reconciled. How can I remove or suppress these so I do not see the same items in the future each time I…
-
Closely Held Payees - Incorrect STP data
Hi Rav, I just completed a sanity check against YTD figures lodged through STP and the YTD figures showing on an employee's pay slip and have come up with a discrepancy for one employee. This particular employee has an income type of CHP (Closely Held Payee). I've included screenshots below of the two screens: Screenshot 1…
-
Pay Run error Journal transaction(s) must be entered
Trying to do my first pay run, and getting this error when I try to finalise the pay run. I don't need it to create the journals, so have turned that option to automatically create them off, but still getting this error. I've shared the book with support.
-
MERGED: Reckon Payroll categories on the Community #HouseKeeping 🧹
Hi everyone! Just a quick notice of a little cleanup on the Community for a couple of categories 🧹 Previously we had dedicated categories for the Reckon Payroll App, Reckon One's upgrade to Reckon Payroll and also Payroll Premier's upgrade to Reckon Payroll. Since all of these categories relate to the same Reckon software,…