Accounts hosted. My user name is not recognised? cannot log in? the send user name will not send?

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Ron Davey
Ron Davey Member Posts: 4 ✭
edited August 2019 in Accounts Hosted
Accounts hosted. My user name is not recognised? cannot log in? the send user name will not send?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,418 Community Manager Community Manager
    edited July 2019
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    Hi Ron,
    Are you still having trouble logging in to Hosted?

    Are you using your usual user name to login or are you a brand new user? ie. the first time you're logging into the Hosted service

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Ron Davey
    Ron Davey Member Posts: 4 ✭
    edited August 2019
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    I used a new user name and it happened to be my email address.
    I proceded to try out the accounting system and had to leave for a while. After some hours I tried to log in again but-The user name is not recognised. when I put in the user name, it ran out of figures so the last two did not write.The "find user name" button did not work.
    I wish to NOT proceed with the trial but you have my credit card number.

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