cant access charity account
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Neil Cutler
Member Posts: 1 ✭
My friend asked me to help with her charity accounts. When I try to login with her username and password, Reckon automatically goes to an account in my name - an ancient account from years ago when I bought their software.
how can I get in? do I need to be "subscribed"?
Neil
0
Comments
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Suggest your friend adds you as "staff" to her subscription. She should go to " Account" in left column of opening window displaying "Open" button > Staff > Add staff >etc
Cheers .. David0 -
Hi Neil,
David is correct, your friend will need to share their book with you. There are two ways of actioning this which you'll find below -
I'll also add how to access a shared book.
https://www.youtube.com/watch?v=e2_zE28sTPI
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