final event STP should be yes, but coming up as No

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  • Updated 1 month ago
I am uploading a STP file for 17 employees who were terminated.  I terminated each of them in Reckon Accounts Enterprise 2018 Desktop however the final event is saying No.

What can I do to fix this?
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Felicity Van

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Posted 1 month ago

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Rav, Community Manager

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Hi Felicity,
You'll need to ensure you've downloaded and installed the Reckon Accounts Business 2018 2.1 patch.

Check out the link to the patch in this Knowledgebase article -
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
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Felicity Van

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Hi Rav,

That patch has already been installed on our systems.
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Rav, Community Manager

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Hmmm interesting. Have the termination dates been reached yet? 
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Felicity Van

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Yes.  All were 8 December with payment date of 12 December.  I can't figure it out as I have terminated employees before & those STP files are showing final events.