Hi, i am using accounts hosted and am trying to email a report as excel but nothing is happening, please help

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  • Updated 2 weeks ago
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Lynn Campbell

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Posted 3 years ago

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Rav, Community Manager

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Hi Lynn,

The email window may have populated in the background which is why it may look like nothing is happening. Try another email and then press & hold down the ALT key and at the same time press the Page Up button. This will bring any hidden windows to the foreground.

Let me know if that helps
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Lynn Campbell

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Hi Rav

It won't even bring up the little box to enter email address and no it isn't hidden.
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Lynn Campbell

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Can email PDF just not excel
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Linda Putland, Accredited Partner

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try closing the datafile and opening it again - this happens to me sometime if I have been working in the file a long time and had lots of windows/reports open - instead of the email it brings up some random other report - just restart and all good.
Have you tried to export and download from there?
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Ninក Meas

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This happens all the time to me.  One day it will export a report to Excel and the next it won't.  Another failing by the awful Reckon programmers.  This is the worst accounting package that I have the misfortune to use.  Makes Xero and MYOB look wonderful!