License Renewal fee discrepancy from Renewal Email
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Kate Mete
Member Posts: 2 ✭
I am about to renew my annual Reckon Hosted License and when I go to renew online (via the link from the Renewal email) the amount due is $170 more than the amount on the email.
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I've been trying to get thru to Customer Service for a few days - apparently their lines are to capacity and I should ring back another time!!
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Hi Kate,
From what I can gather, the reason why this is happened is because there is a promotional offer attached to your Hosted subscription which the Customer Service team will need to process for you.
I understand that the team has sorted this out for you now, is that correct?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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