Payslips sent through Outlook an opened by apple change the PDF to Win.Dat

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  • Updated 1 year ago
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I am using Reckon Premier 2016 and when I email the payslips through Outlook 2016, people who open them with an apple device find the PDF file changed to a win.dat file that they can't open.
When I resend from my sent file they go through correctly.
I am sending in plain text as using any other text causes the same problem for windows users
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Phil Dodds

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Posted 1 year ago

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Rav, Community Manager

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Hi Phil,

I've found this KB article which might be helpful? Check it out -

Winmail.dat rather than invoice or statement attachment is received by some email recipients