Should i see my STP uploads when i login to the ATO portal

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  • Updated 6 months ago
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Fozzie

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Posted 1 year ago

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Hi Fozzie

Not in the ATO Portal but certainly when you login to your Reckon GovConnect Portal.
(Edited)
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Fozzie

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Thank you, how do I lodge it to ATO? I thought the idea was for it to show up and pre-populate the lodgement forms?
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Rav, Community Manager

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What is the ATO error message Fozzie?
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Fozzie

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As i said i hadn't set it up correctly but now i have; should it automatically be updated or what do i do to resubmit it?
Thanks
Tanya
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Rav, Community Manager

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You'll need to submit a new pay event again for this after registering your Software ID successfully. 
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Michelle

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Hi Rav,

What is the solution to the following error- ATO Messages

This was first lodgement for 1 employee and also the final pay. 

The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.

Error message

  • The Payer Period Totals tuple must be provided
ATO have advised this is a Reckon problem.

Hope you can assist.




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Michelle

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Hi Rav,

What is the solution to the following error- ATO Messages

This was first lodgement for 1 employee and also the final pay. 

The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.

Error message

  • The Payer Period Totals tuple must be provided
ATO have advised this is a Reckon problem.

Hope you can assist.




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Fozzie

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i thought i had replied; do i have to send every file again or because my latest pay has ytd that will be ok?