I am using Reckon One. When I submitted the Single Touch Payroll file to the ATO I got this error message -
The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.
- An unhandled error occurred within Core Services. Record the details of the message and contact the agency service desk.
I have checked the set up in Reckon One and everything looks OK. Is it the ATO service desk that the message is telling me to contact? or Reckon One? How do I fix this?