stp final event dates are incorrect
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Joanne_9747864
Member Posts: 3 ✭
When uploading a final pay event file for STP on a terminated employee the period start date is later than the period end date. However if it is uploaded as a new event the date range is correct, can someone please help with this?
Thanks
Joanne
Thanks
Joanne
1
Comments
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Hi Joanne,
If you need to process a final pay event, then it will be a 'new' event. Are you getting an error when you try to do this via a new event?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav,
Thank you for your response, yes I have processed this as a "new" event; as this employee has been terminated when I open Single Touch Payroll Reports in Payroll Premier I select "End of Financial Year" to convert to "Final Event"
When I upload the first file into Reckon GovConnect, within the "details" link the dates are 12/07/2018 - 18/07/2018, if I upload the bottom file with the "final event" marked as "Yes" the dates are: 12/07/2018 - 30/06/2018
Thanks
Joanne1 -
Hi,
Is anyone else experiencing this issue and if so has it been resolved?
Thanks
Joanne0 -
Yes I am experiencing the same issue. After the final event has been marked 'yes' for a terminated employee the dates are 23/08/2018 - 30/06/2018. Do you know if this has been resolved?0
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I too am experiencing the same issue.
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