Termination & STP

  • 1
  • Question
  • Updated 2 months ago
  • Answered
I had 2 employees that weren't terminated as such (they were transferred from one entity to the other) & so I forgot to terminate them in Reckon Accounts before uploading my STP file.

So now on the portal it shows not a final pay event for those two employees.

What should I do to correct this?  Or is there nothing that can be done from now?
Photo of Felicity Van

Felicity Van

  • 1,292 Points 1k badge 2x thumb

Posted 2 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 74,250 Points 50k badge 2x thumb
Hi Felicity,
You should be able to do an Update Event for these two employees.

More info - Update Event
Photo of Felicity Van

Felicity Van

  • 1,292 Points 1k badge 2x thumb
Hi Rav,

Unfortunately, that doesn't work.  Still shows as not a final event.
Photo of Felicity Van

Felicity Van

  • 1,292 Points 1k badge 2x thumb
Don't worry - I fixed it.  I had to select both update & final event.