Unable to resize column on reports - i do not have a touch screen.

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  • Updated 5 days ago
Since the upgrade i am unable to resize columns in reports to enable me to read information. I do not have a touch screen laptop/computer 
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Amanda K

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  • feeling rather frustrated

Posted 3 weeks ago

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Rav, Community Manager

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Hi Amanda,
Which browser are you using and also, which device? eg. are you on a full PC?
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Amanda K

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I"m on a laptop and use Google Chrome
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Rav, Community Manager

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Thanks Amanda,
When trying to expand the columns, are you using the laptop's trackpad or an external mouse? If its a mouse, is it plugged in or connected wirelessly via Bluetooth for example.

To confirm, this laptop does not have touchscreen capabilities?
(Edited)
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Amanda K

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I am using an external mouse connected wirelessly and my laptop does not have touchscreen capabilities.  I just tried using a different internet browser and i still was unable to resize columns.  I have tried reducing the number of columns displayed in the reports but the columns do not change width and the visable content remains limited.
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Sean Cresswell

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One of my team just reported not being able to resize columns last night.....from home he uses a Surface Book, and had to disable touch screen functionality for it to work again, yet I have no such issue on my older Surface Pro3 in all three input methods. [touch, track pad & bluetooth mouse]

Is this being looked at? [assuming it is a touch screen compatibility issue]
(Edited)