where can I get R2 for Reckon Accounts 2016

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  • Updated 4 years ago
I received an email to download and install Reckon Accounts update to R2 but when I go to the download area, I see the old R1 file of 1.2GB, I don't want to download the same again as I already have

Reckon Accounts Plus 2016 Annual Licence R1
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Anton Strauss

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Posted 4 years ago

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Andrew

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Hi Anton,


There is no R2 release, only a R101 release! aka R1.01 release. Confusing yes! Should have been a R2 release to make it clear, but its not.


More details here https://community.reckon.com/reckon/t...
(Edited)
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Rav, Community Manager

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Thanks Andrew,

Anton, please check out the thread Andrew has linked to above for full information. If you have any further questions please let us know

Cheers
Rav
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Anton Strauss

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Hmm, below is what it says when I click the Install Link on the email

What's New?

Reckon Accounts Personal range 2016 and Payroll Premier 2015/16 R2 are released and available for download now for eligible Customers. You can download it from Download Software section on your left.

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Inigo

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Hi Anton,


You have "Reckon Accounts Plus 2016 Annual Licence R1"

They call that their "Reckon Accounts Business range"


The information you are reading is referring to two different products that have been released.


"Reckon Accounts Personal range 2016 and Payroll Premier 2015/16 R2 are released and available for download now for eligible Customers." 

1) Reckon Accounts Personal range 2016

2) Payroll Premier 2015/16 R2

3) Reckon Accounts Plus 2016 <--- is what you have

-IM
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Anton Strauss

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Hi Ingo

yes, Reckon Accounts plus 2016 is what I have. I just wanted to find a way to check and make sure R1.01 is installed successfully but this seems not possible with my version
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Inigo

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Hi Anton,

In Andrew's first original post to you there is a link to the article that shows how to find out if it is installed successfully.

Here it is https://community.reckon.com/reckon/topics/reckon-accounts-2016-important-alert


-IM
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Anton Strauss

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unfortunately, these steps don't work with my version because I don't have Tax Table Information under Employees
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Inigo

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Hi Anton,

Check your Preferences to enable full payroll functionality so that you can see the other menu items.

-IM
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Anton Strauss

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thanks Inigo, that was it, now I can see that I have 1.01

it is strange that this is not seen when pressing F2
Only other aspect to see this in,  is the Windows EVENT viewer where MSInstaller shows where the UNZIPPED files wnet when installing, and at what date and time.










See the    ....R101   part of the UNZIPPED file name that was used for the purposes of the INSTALLATION on the date of relevance (in this case,l today's dated example on the test rig used)

Cheers

Gaz