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The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
We're really excited to announce the latest edition of Reckon Accounts Hosted is now available! When you next login to Reckon Accounts Hosted, you'll see a NEW Launch Accounts button where you can access the latest release! ✨ What’s new in Reckon Accounts Hosted 🆕 Dual Tax Tables This release of Reckon Accounts Hosted…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
We have just put on a staff member whose salary is large enough for the Maximum super payment to come into play. I know that you can put the annual maximum figure on their employee file which will then cause super to stop calculating when it hits that, but is it not a requirement to do it qtrly? Is it common practice to…
Hey i want to create a pay for 2 people. They are receiving a salary sacrifice amount and the matching super guarantee amount but receiving no salary or wages. Reckon Hosted says "atleast one pay cheque has a negative net pay amount" and wont let me continue. How can i process this pay as i only want to contribute to super…
Anyone else having issues where they have to enter a login code in a time considerably less than 24 hours. Happened to me this morning after less than 2 hours, and it has happened in the past from one day to the next
What is the point of Reckon allowing individual users under a login if they now cannot login without the MFA that goes only to the main user? Seems to be set up to force every user to buy their own Reckon login at a cost of NZ$770 per year.
Hi, how do we go about enabling MFA Authentication for a second user please? Our outside Accountant have their own login to our Reckon but I keep getting the MFA code sent to me - so we would like to know how to set up a second MFA please? I know MYOB & Xero allow multiple MFA codes so why cant Reckon please? Thanks and…
This is ridiculous, only just started happening. I have reckon open all day and flip back and forwards between other programs. Every time I go back its logged me out. Sometimes I can log in straight away but sometimes it doesn't connect from the user. So every inconvenient, frustrating and time consuming. Can this be…
This discussion was created from comments split from: Reckon Hosted 2024 Upgrade.
Hi We are looking into Electronic timesheets, what products are compatible with RAH? Also wanting to enter AP bills for approval by management & 2 payment signatories, is there anything compatible to do this in RAH? Thank you in advance..
We are having no issues with our internet service, all other internet-based services are working correctly, however Reckon keeps dropping out and attempts to reconnect, sometimes this will reconnect straight away but other times it will not.
Have been able to loggin and open Reckon Hosted but cannot open any of the icons on the home page to do anything further? Why? Any suggestions?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
