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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Where has the option menu gone from the login page? Used to be able to get to Community and other areas from there. Adjust Quantity/Value on Hand - is there an option to search item numbers in this? Scrolling through is very time consuming.
I have accidentally deleted the code for Reckon in my Google MFA app. How am I supposed to get it back? Thanks
I do monthly reports all the time, I usually Export to a new workbook, then Download and Open them ready to fix up the formatting etc. But today every report I save to My Live Q folder then open it, it is downloading and I am unable to do anything in it, almost like a Read Only file, but I don't know what to do with it now…
i have items and also subitems created for invoicing but when sending or printing it is not showing the subitem description with the item in the item column on the invoice? I have looked through all settings and layout settings of the invoice but i can't find to fix the issue, also, on the phone to support for an hour and…
Hi there, Our invoices intergrate from Fish Bowl into Reckon the next day. I'm wanting to know if I can change the date in Reckon to the correct date on the invoices?
Hi Everyone Does anyone know a third party company or software that can migrate transactions (invoices, bills, bill payments, etc, (and even hopefully memorised transactions))? For certain reasons, I decided to create a new company file and want to migrate a number of transactions from the old file to the new file as from…
Hello I use Employment Hero myself with another Accounting software . At this moment EH exports in journal form to RAH . I am thinking of Integrating actual payrolls , and fill the payrolls in RAH. Just wondering would there hand full of users interested.
Morning, every fortnight I import an IIf file from Hero Pay (payroll journal) and for some unknown reason the pay this fortnight, when I import it I get the Reckon popup saying the file is imported but no evidence of the payroll journal in the accounts. Any suggestions
I have finalised pay for FY24 with STP. When my employees check the MyGov site, they are showing two identical income statements with different branch number (#1 and #2) and BMS ID's. Same employee number. I have checked the Reckon Gov connect site which shows 1 duplicate PayRun submitted for Branch 1 and Branch 2 (Branch…
Hey all (again) What is the standard (not that there is one) length of time that a backup of Hosted should take. Our backup is taking upwards of 10+ hours to complete. May as well buy some ZIP disks at this rate. The backup kept on reporting server times out. What can we do to make this a smoother process, and less of a…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
