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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
[info callout] ISSUE RESOLVED. CLICK HERE FOR LATEST UPDATE Hi everyone We've received reports from some Reckon Accounts Hosted users of issue with logging in and accessing Hosted. Initial observations show that users are being directed to a page like the below example. We've flagged this with our team and are kicking off…
Th figures on my BAS calculation sheet are incorrect. The figure owing at the bottom is correct The G1 and G11 are not as I have manually added the figures up.
This discussion was created from comments split from: Missing logo image on printed invoices after upgrading 🖼️🖨️.
Salary Sacrifice Reporting needs to be fixed so that we don't have to do work arounds to make it balance to the EOFY numbers.
Is anyone else experiencing long delays with online banking opening in Reckon Hosted? Currently waiting longer than 10 minutes.
I have started creating new inventory items and inventory assembly items but have left out entering the stock on hand figure at the time of creating these items. I now want to enter the on hand amount but it is not allowing me to record this through the edit item function. What should I do? Is the only way to record the…
Following an upgrade a few months back, I found the screen on my laptop was very short and the 'NEXT' etc buttons could not be accessed. I found if I opened the new Full Screen button, the problem was solved. However, I have found now that the screen size has become short again, so there is a narrow band of programme with…
I am often changing templates and find it incredibly frustrating to single select every individual cell to alter, as an example, the font or border There is the capacity to select multiple cells to move them, why not also allow that selection to apply the same 'edit' to all cells selected? Have asked this previously in a…
Hi everyone We're currently investigating reports of MFA codes not being delivered via SMS when logging into Reckon Accounts Hosted, Reckon One and the Reckon Portal. We're currently investigating where this issue is stemming from and hope to have more info to share very soon. In the interim, if you have access to the…
My MFA code is not being delivered. Can anyone adivse what the problem might be. I was in an hour ago, no problem. Am unable to log in now. Need to get in!!
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.